1. Information We Collect
1.1 Personal Information
We collect personal information that you voluntarily provide to us when you:
- Submit inquiries through our contact forms
- Subscribe to our newsletter
- Register for our team building programs
- Communicate with us via phone, email, or other channels
This may include your name, email address, phone number, company name, job title, and any other information you choose to provide.
1.2 Usage Information
We automatically collect certain information about your device and how you interact with our website, including:
- IP address and location data
- Browser type and version
- Pages visited and time spent on our site
- Referring website addresses
- Device information and operating system
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide and deliver our team building services
- Communication: To respond to inquiries and provide customer support
- Marketing: To send newsletters, promotional materials, and service updates (with your consent)
- Improvement: To analyze website usage and improve our services
- Legal Compliance: To comply with applicable laws and regulations
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: With trusted third-party vendors who assist in our operations (e.g., email marketing, payment processing)
- Adventure Park Partners: With adventure park facilities where we conduct our programs (only necessary information for safety and logistics)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Restricted access to personal information
- Employee training on data protection
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. We use:
- Essential Cookies: Necessary for website functionality
- Analytics Cookies: To understand how visitors interact with our site
- Marketing Cookies: To deliver personalized advertisements
You can control cookie preferences through our cookie banner or your browser settings. For more information, please see our Cookie Policy.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your information to another service
- Objection: Object to certain processing of your information
- Withdrawal: Withdraw consent for marketing communications
To exercise these rights, please contact us using the information provided below.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Generally:
- Customer inquiries: 3 years from last contact
- Newsletter subscriptions: Until you unsubscribe
- Program participants: 7 years for insurance and safety purposes
- Website analytics: 26 months
8. International Data Transfers
Your information may be transferred to and processed in countries other than Singapore. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.
10. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: